We're here to help
Baxter is a calm travel readiness platform. If something feels confusing, broken, or stressful, we want to know.
Contact
Email Baxter Support
Send questions, feedback, account issues, or deletion requests to:
support@travelwithbaxter.comWe read every message. Replies typically arrive within a few business days.
Common questions
How do I sign in?
Baxter offers three ways to sign in: Continue with Apple, Continue with Google, or your email address and a password.
How do I delete my account?
Open Profile, expand Preferences & Settings, and tap Delete account below Sign out, then confirm with Delete my account. You can also email support@travelwithbaxter.com and we'll process it for you.
Is flight monitoring live?
Yes, for upcoming flights. Baxter checks each flight's status with FlightAware and shows delays, cancellations, and gate and terminal changes when the airline publishes them. Alerts on your phone need push notifications turned on in Profile. Status can lag behind the airline, so always confirm with your airline before you go. Hotels and rentals are not monitored live.
Does Baxter read my email?
Only if you choose to connect Gmail, and only on the website. Email import is optional. Gmail import is not offered in the iPhone app; there you can paste a confirmation, upload a file or enter details yourself. See our Privacy Policy for details.
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